Effective Date: Insert Date
Last Revised: January 23, 2025
At X Management Group ("XMG," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, visit our website, or engage with us in any other capacity.
By accessing our services, you consent to the data practices described in this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect information to provide better services and ensure compliance with legal and regulatory obligations. This may include:
1. Information We Collect
- Name, address, email, phone number.
- Government-issued identification for tenant screening and compliance.
1.2. Property Information
- Details about your property (e.g., address, size, features) necessary for property management.
1.3. Financial Information
- Payment details (e.g., credit card, bank account information).
- Financial data related to rent collection, invoicing, or investment services.
1.4. Technical Information
- IP address, browser type, device information, and cookies when you use our website.
1.5. Tenant or Guest Information (if applicable)
- Information collected for tenant screening or guest management purposes, including rental history, references, or booking details.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. Service Delivery:
- To manage your property effectively, including tenant placement, rent collection, and guest coordination.
2.2. Communication:
- To respond to inquiries, provide updates, and share service-related communications.
2.3. Compliance:
- To ensure compliance with local, state, and federal laws, including tax regulations and rental laws.
2.4. Marketing:
- To provide you with promotional materials about XMG services. You may opt-out at any time.
2.5. Website Improvement:
- To analyze website traffic and improve user experience.
3. How We Share Your Information
We only share your information in limited circumstances:
3.1. With Service Providers:
- Examples: Sharing your property address with contractors for maintenance services or providing your contact information to cleaning services for coordination.
3.2. For Legal Reasons:
- To comply with legal obligations or respond to lawful requests, such as subpoenas or court orders.
3.3. With Your Consent:
When you explicitly authorize the sharing of your information.
3.4. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. How We Protect Your Information
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include:
- Encryption of sensitive financial information.
- Regular security audits and system updates.
- Restricted access to personal data, limited to authorized personnel.
5. Your Rights
Depending on your location, you may have certain rights regarding your data:
5.1. Under GDPR (for EU Residents):
- The right to access, correct, or delete your personal data.
- The right to data portability (e.g., request your information in a portable format).
- The right to restrict or object to processing.
5.2. Under CCPA (for California Residents):
- The right to know what personal data we collect, use, and share.
- The right to request deletion of your personal data.
- The right to opt-out of the sale of your personal data (Note: XMG does not sell personal data).
Example: Under CCPA, you may request a detailed report of the personal information XMG has shared with service providers (e.g., maintenance contractors) over the past 12 months.
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6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
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Once data is no longer needed, we securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and collect usage data.
7.1. Types of Cookies Used:
- Essential Cookies: Necessary for the functionality of our website.
- Analytics Cookies: Track website performance and user behavior to improve services.
- Marketing Cookies: (If applicable) Used to display personalized ads or promotional materials.
7.2. Managing Cookies:
- You can manage your cookie preferences through your browser settings or by using opt-out tools provided by third-party platforms (e.g., Google Analytics).
8. Third-Party Links
Our website may contain links to third-party websites. XMG is not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
10. Updates to This Privacy Policy
XMG may update this Privacy Policy from time to time. Significant changes will be communicated via email or website updates, and the revised policy will include an updated "Effective Date."
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:
Email: inquiry@xmgca.com
Phone: +1(626)-408-8009
Address: 303 E Valley Blvd Unit C, Alhambra, CA 91801